TERMS AND CONDITIONS

Please read this Agreement carefully. It governs your registration and participation in any programs, services, memberships, courses, or access to the members’ portal (“Program,” “Membership,” or “Service”) offered by The Centre for Digestive Health (“Company,” “we,” “our”) via https://www.centrefordigestivehealth.com. By signing up, paying for, or using any of our offerings, you (“Client,” “Member,” or “you”) agree to the following terms:

1. PROGRAMS AND SCOPE OF SERVICES

  • Therapeutic Focus
    We specialise in uncovering the root causes of a range of digestive and related systemic conditions—including but not limited to IBS (irritable bowel syndrome), SIBO (small intestinal bacterial overgrowth), GERD/reflux, and interconnected concerns such as autoimmune gut disorders, food sensitivities, skin issues, neural and hormonal imbalance, and metabolic health issues like weight or fatigue (    Centre for Digestive Health).
  • Approach
    Our method is grounded in functional medicine, focusing not just on managing symptoms but healing from the inside out—by restoring microbial balance, repairing your gut lining, calming inflammation, and supporting gut–brain–immune system harmony (    Centre for Digestive Health).
  • Personalisation & Journey
    Our work is deeply personalised. Whether you’re dealing with post-infectious IBS, chronic bloating, reflux, brain fog, mast cell issues, histamine intolerance, or other related symptoms—you’ll receive tailored assessment and support, conducted via live Zoom consultations for convenience and flexibility (    Centre for Digestive Health).
  • Practitioner Team Melinda King – Functional Medicine Practitioner (Institute of Functional Medicine); Registered Counsellor (Australian Counselling Association); qualified SIBO treating Practitioner (The SIBO Doctor), gut microbiome restoration, and trauma-informed care (Centre for Digestive Health). Dr Thim Yoon Chen – Qualified Medical Practitioner with background in general practice, dermatology, tropical medicine, travel medicine, occupational medicine, and clinical nutrition/metabolism (Centre for Digestive Health).

2. FINANCIAL OBLIGATIONS

  • Membership and Program fees are billed monthly or weekly, depending on the package you select. The structured “Journey” options begin with an Onboarding Visit, followed by ongoing follow-ups, with the cost smoothed over multiple payments (Centre for Digestive Health).
  • You are responsible for fulfilling the full payment plan. Unpaid balances may result in suspension of access and recovery actions, including through a collection agency.

3. PAYMENT METHODS

  • Our accepted methods of payment include Visa, Mastercard, and PayPal.
  • Opting for instalment or recurring payment authorises us to charge your chosen payment method accordingly.

4. REFUNDS

  • Refunds are discretionary and assessed individually.
  • Accessing or downloading program materials does not guarantee you a refund—especially if the intent is to misuse or duplicate such content.
  • Refunds will only be issued as required by Australian Consumer Law. For questions or claims, reach out to support@centrefordigestivehealth.com.

5. MEDICAL DISCLAIMERS & CLIENT RESPONSIBILITY

  • Always seek clearance and ongoing care from qualified healthcare providers such as your GP, gastroenterologist, or other specialists before and during participation.
  • You are fully responsible for your decisions and progress—and understand that results vary from person to person.

6. CONFIDENTIALITY & COMMUNITY USE

  • The Members’ Portal is a supportive space—but you alone control what personal information you share.
  • You agree to respect the privacy of other members and not disclose their personal or identifying information outside the community.
  • All materials—including session recordings, workbooks, transcripts, group call content, and personal stories—are confidential, proprietary, and meant for your use only. Republishing, posting on social media, or unauthorized reuse is prohibited.

7. CONTENT AND INTELLECTUAL PROPERTY

  • All materials provided remain the exclusive intellectual property of The Centre for Digestive Health.
  • You are granted a single-user licence for personal use only.
  • Reproduction, redistribution, repackaging, or repurposing of our content for sale or public distribution is strictly prohibited and may result in legal action.

8. AUTHORIZATION FOR RECORDINGS

  • By participating in group calls, recorded workshops, or other shared sessions, you consent to potential audio/video capture and grant us permission to use such content for therapy, training, or promotional purposes—without further approval or compensation.

9. LIMITATION OF LIABILITY & INDEMNITY

  • You participate at your own risk. The Centre for Digestive Health and its practitioners, staff, or affiliates are not liable for injuries, losses, or damages connected to your use of our services.
  • You agree to indemnify and hold the Company harmless for any claims arising from your participation or breach of these Terms.

10. TERMINATION & RIGHT TO REFUSE ACCESS

  • We reserve the right to terminate or suspend your access—for example, if you breach these Terms, act in a manner that harms community safety, or behave disruptively.
  • If terminated, you remain responsible for any outstanding fees and for safeguarding the confidentiality of materials you accessed.

11. FORCE MAJEURE

  • Our obligations may be delayed or suspended due to circumstances beyond our control (e.g., technical outages, natural disasters, or regulatory changes). We’re not held liable for such interruptions.

12. MODIFICATIONS TO TERMS

  • These Terms may be updated at our discretion. Any changes will be posted on our website and take effect immediately.

13. DISPUTE RESOLUTION & GOVERNING LAW

  • Should a dispute arise, both parties agree to resolve it in good faith. If unresolved, it will proceed to binding arbitration under Australian Centre for International Commercial Arbitration (ACICA) rules.
  • This Agreement is governed by the laws of New South Wales, Australia.

14. ELECTRONIC AGREEMENT

By signing up or using our services, you acknowledge and consent to these Terms. Your electronic enrolment constitutes a legally binding signature, and this Agreement is enforceable in full.

Contact Us
The Centre for Digestive Health
Email: support@centrefordigestivehealth.com
Website: www.centrefordigestivehealth.com